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1. General Conditions

Unless otherwise expressly stated, all Sincere Biotech products (including related Technique Service)are sold for research use only, not suitable for diagnostic and/or therapeutic purposes.

No further distribution is allowed without written permission.

Since Biotech reserves the right to discontinue sales of any products or to change product descriptions and/or specifications at any time without prior notification. Furthermore, Sincere Biotech reserves the rights to withhold, cancel, or suspend shipment of any products in cases of force majeure including, but not limited to labor troubles, war, civil unrest, accidents, acts of God, and government regulations/restrictions.

No Terms and Conditions other than those stated herein, and no modification of these Terms or Conditions, shall be binding on Sincere Biotech without Sincere Biotech’s written consent.


2. Shipment

Sincere Biotech products are shipped free carrier (FCA) from our shipping point. Freight or shipping charges are prepaid and added to the invoice, except as otherwise agreed in writing. Packaging, mode of dispatch and way of dispatch are chosen by Sincere Biotech, unless expressly agreed otherwise in writing.

Risk of loss on all products shipped by Sincere Biotech shall pass to purchasers upon transfer of those products to carrier. Sincere Biotech shall not be liable for any loss, damage or delay during the course of shipment.

Any terms specified in customer purchase orders or other supporting documents other than product, quantity, price, shipping dates, and recitals of obligations to comply with applicable laws are specifically rejected.


3. Payment Terms

Sincere Biotech reserves the right to perform the customer or/and distributor payment term,prepayment or net 30 days from the date of invoice or other terms. Past due accounts may be charged up to 2.0% interest per month.


4. Return Policy

No returns can be accepted without prior approval by Sincere Biotech as a return authorization will be required on all returns. There may be a 20% fee for restocking returned products. No returns or refunds will be processed more than thirty days after the date shipped by Sincere Biotech. No returns or refunds will be processed for any custom/bulk/special orders.


5. Warranty Conditions

All Sincere Biotech products are warranted to meet specifications as stated on the Specification Sheet that ships with the product. Products not meeting such specifications and returned to Sincere Biotech within 10 days of shipment will be replaced with like material or at Sincere Biotech's option the purchase price will be refunded. Replacement or refund will not be made for materials rendered defective due to improper storage, alteration, or storage beyond normal shelf life. The entire risk as to the performance of this product is assumed by customer. Sincere Biotech shall not be liable for indirect, special or consequential damages resulting from use of the product. Any implied warranties relating to the product, including any implied warranties of merchantability and fitness for a particular research use or other purpose, are disclaimed.


6. Liability and Complaints

The liability of Sincere Biotech is limited to product itself and not to exceed the value of the test kit. Sincere Biotech shall not be held liable for incidental, consequential or contingent damages involving the customer,s incorrect use.

Complaints will be accepted in written or/and vocal. Preferred is that the complaint is accompanied with the test performance datasheet and results. Any modification of the test procedure or exchange or mixing of components of different lots could negatively affect the results. These cases invalidate any claim for replacement. Regardless, in the event of any claim, the supplier’s liability is not to exceed the value of the test kit.

It is the responsibility of the user to comply with all local/state and federal rules in the use of this product.Sincere Biotech is not responsible for any patent infringements that might result from the use or derivation of this product.





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